Author: Julie Kaloides

Scott Mumford has been appointed Chief Information Officer of GAFFEY Healthcare a leading provider of revenue cycle automation technology and services for healthcare systems and physician practices.
GAFFEY Healthcare, a leading provider of revenue cycle technology and outsourced services, announces the appointment of Scott Mumford as chief information officer (CIO), reporting to Derek Morkel, chief executive officer (CEO). Mumford joins the company most recently from IBM Corporation, where he served as associate partner of CIO Advisory Services.
Mumford joins GAFFEY as an accomplished and innovative IT professional with more than two decades of experience in various senior IT roles with a specific focus on healthcare. He has worked in both service and technology companies, including Lionbridge Technologies and MEDHOST, with resulting strong revenue growth.
“Scott’s background made him a unique fit for GAFFEY,” commented Derek Morkel. “We are not a pure play technology provider and needed someone who could understand how that fits in the market and could make a strategy shift accordingly. Further, he has proven leadership skills in bringing together diverse teams to drive a cohesive product roadmap and that’s important to us now as our growth is occurring at a faster pace than ever.”
GAFFEY Healthcare provides revenue cycle automation technology and services that enable health care organizations to accelerate cash flow, improve productivity and increase profitability with short-term and demonstrable ROI. From automated claims statusing, patient eligibility and payment verification to billing and claims management to third-party collections, their software relies upon cloud-based, state-of-the art workflow supported by a business intelligence platform. GAFFEY’s systems are in use at more than 200 healthcare systems and physician practices across the U.S.

Senior Helpers®, the premier provider of in-home senior care with more than 298 franchised businesses across the globe, today announced it will open its first-ever company-owned location in Baltimore. The global franchisor purchased the new facility near its Timonium, Maryland-based headquarters to serve as a training ground for new franchisees and an important venue for testing new programs and concepts. The location was previously managed by one of company’s individual franchisees and remains in the original territory where Senior Helpers began its franchising efforts in early 2006.
“We are excited to announce our first corporate acquisition with the opening of Senior Helpers’ inaugural company-owned location in our own backyard,” said Peter Ross, CEO and co-founder, Senior Helpers. “Our recent partnership with Altaris Capital Partners, LLC, gives us the opportunity to continue with focused, strategic growth, and we have plans of operating many more company-owned territories in the future.”
Founded in 2001 with a vision to help seniors who wish to remain in their homes – despite age-related illnesses and mobility challenges – Senior Helpers serves elderly individuals and their families around the world. Senior Helpers differentiates itself with its proprietary, specialized programs that have been developed in collaboration with leading medical experts. The company was the first provider in the industry to offer specialized care services for individuals with Alzheimer’s, dementia and Parkinson’s disease.
In late 2016, Senior Helpers was purchased by Altaris Capital Partners, LLC, enabling the organization to bring more in-home care companies under the Senior Helpers umbrella and explore expanding into new territories, including Phoenix, AZ; New Orleans, LA; and Charleston, SC. To date, the company operates 298 franchised businesses across the globe.
To learn more about the company and franchising opportunities visit http://www.seniorhelpers.com or call Amy Petersen-Smith at (443) 921-1783.
About Senior Helpers
Senior Helpers is a premier in-home senior care provider in the U.S. with 298 franchised businesses operating across the globe. Founded in 2001 with a vision to help seniors who wish to remain in their homes despite age-related illnesses and mobility challenges, Senior Helpers has now cared for tens of thousands of seniors with a pledge to provide “care and comfort at a moment’s notice.” Senior Helpers offers a wide range of personal care and companion services, including trained Alzheimer’s, dementia and Parkinson’s care, to assist seniors who wish to live independently. Learn more by visiting seniorhelpers.com.

CSafe Global is pleased to announce the launch of the redesigned and improved website for Kalibox at www.kalibox.com.
After acquiring Kalibox in 2016, extensive work has gone into modifying the Kalibox website to improve the navigation of the company’s solutions, products and services in addition to adding resource sections for useful information through blogs, news releases and the CSafe Global Equips Newsletters. A key focus in the redesign effort was to make it a fully responsive design so visitors can navigate on any mobile device.
President and CEO, Brian Kohr shares, “We believe that the new Kalibox website design is a more complete expression of the line of Kalibox solutions designed for the safe transportation of life saving medicines throughout Europe and around the World as well as providing access to the complete lineup of CSafe Global cold chain solutions. The new site is a statement of our vision – to be the most trusted cold chain solutions partner.”
About Kalibox
Kalibox is a specialist in the design and manufacture of temperature-controlled packaging for pharmaceutical and other healthcare applications. Kalibox offers a full range of innovative solutions to cope with uncertain thermal conditions during transit including insulated pallet shippers, pre-qualified cold chain containers and insulated courier bags. It also manufactures thermal stabilizer packs using its patented TRB (Thermal Regulated Buffer) technology. The company has comprehensive, accredited, in-house testing and metrology facilities and is able to design and develop customized cold chain solutions for the most demanding customer requirements. Kalibox has two facilities in France with ready access to all the main European markets.
About CSafe Global
CSafe Global is the parent of Kalibox and manufactures the AcuTemp® brand passive packaging and hand-held mobile carriers, the CSafe® brand of active containers, and is the exclusive manufacturer and provider of ThermoCor® vacuum insulation. The active solution product assortment includes the industry leading CSafe RKN, which utilizes heating and compressor-driven cooling technology to eliminate the risks associated with extreme ambient conditions as well as the conditioning, cost, aggravation and environmental challenges associated with dry ice and PCM’s. CSafe Global’s AcuTemp brand has provided temperature management solutions since its founding more than 25 years ago. The courier is a simple-to-use, reusable temperature management system with multiple sizes, temperature ranges and durations designed to protect vital shipments during last mile delivery. The passive packaging assortment includes solutions for 2-8°C, CRT and frozen shipments with temperature hold times up to 240 hours. csafeglobal.com

CSafe Global is pleased to report the opening of a new service center in Seoul (Incheon), South Korea. This company-owned facility will support South Korean manufacturers with service and delivery of biopharmaceutical products in the region.
To meet market growth demand, CSafe Global’s new service center in Seoul (Incheon) is now open and servicing inbound and outbound traffic of the company’s RKN units and passive solutions, providing delivery, maintenance, calibration and technical support.
Rick Rackley, CSafe’s Director of Quality, Technical Support and Service Partners, says, “This location will support the increased volumes for both the active and passive business; thus, strengthening our first-class service capability with improved availability and faster, cost effective turnarounds (turn times of 18-60 hours) – something our partners can pass on to their customers. Our experienced teams of technicians are trained in-house to a very high standard with CSafe Global’s products and processes.”
Brian Kohr, President and CEO of CSafe Global, adds, “The South Korean industry segment is fast growing. It is estimated to double in value to 150 billion Won ($130M) by 2019. Customers can be assured the CSafe service center serving South Korea will provide high quality support and maintenance for many years to come.”
CSafe remains committed to expanding the company’s global footprint. The ICN service center is part of that commitment. With CSafe Global appointed and trained technicians, this key market will benefit from the strengthened customer service for the full range of active and passive packaging solutions.
To find out more about the new ICN operation, contact Rick Rackley at rrackley@csafeglobal.com
About CSafe Global
CSafe Global is the world’s largest producer of actively controlled mobile refrigeration units for life science companies, healthcare organizations, global military organizations and international disaster relief agencies. The company manufacturers AcuTemp brand passive packaging and hand-held mobile carriers, the CSafe brand of active containers, and is the exclusive manufacturer and provider of ThermoCor vacuum insulation.
The active solution product assortment includes the CSafe RKN, the only compressor-driven air cargo container of its kind with approvals from both the US Federal Aviation Administration (FAA) and European Aviation Safety Agency (EASA). The RKN utilizes heating and compressor-driven cooling technology to eliminate the risks associated with extreme ambient conditions as well as the cost, aggravation and environmental challenges associated with dry ice transportation with benefits that include eliminating the need for refrigerated trucking and/or temperature controlled packaging.
CSafe Global’s AcuTemp brand has provided more than ten thousand hand-held mobile temperature-management solutions since its founding more than 25 years ago. The passive solution assortment includes packaging for 2-8°C, CRT and frozen shipments with hold times from 12 to 240 hours and with payload volumes up to 50 liters.

It happens to the best of us – you drive home from work and don’t even remember making the trip. You leave home and forget if you locked the door. It’s human nature to go on autopilot. You fall into a daily routine and follow the same steps when performing everyday activities, such as driving to work or making breakfast.
As we age, sticking with the same daily routine can be hazardous to our mental health. When we perform a new task, or learn something new it stimulates our hippocampus —the part of our brain that is responsible for memory. When we do the same thing day in and day out, we’re essentially putting our memory on pause.
This explains why so many of us can’t remember what we wore yesterday!
Routines are easy to follow because they’re comfortable, but it’s time for you and your aging loved ones to mix it up to keep your memory in top shape.
Follow these tips to remember

Wake up earlier
If you like to sleep in, try waking up an hour or two earlier. Early-risers tend to feel more productive since they have extra time to organize and plan their day. This also prevents you from getting frazzled and tense.
Change your breakfast fare
Vary what you eat for breakfast to keep things more interesting. Are you reaching for the oatmeal every morning? Try a vegetable omelet or hearty bran muffin, instead. This small change can pull you out of your routine and get your brain moving earlier in the morning.
Take a different route
Take the backroad home from work or a new route to the grocery store. Driving on unfamiliar roads will help your brain stay more alert as you take in new scenery and learn new streets.
Have dinner earlier
Do you always eat dinner at 6 p.m.? Try eating a little earlier and go for a walk after you clean up the dishes. Not only will you change your routine, but you’ll also get in some heart-pumping exercise!
Go on an adventure
Rather than staying in on the weekend and doing chores, explore. Try a new restaurant or visit a new town. Taking in new sights is a great way to engage your mind and lift your mood!
Making even the smallest change, will put your brain to work and can help improve your memory. Whether you choose to completely revamp your routine, or vow to make a small change, your mind and spirit will benefit greatly.
Christina Chartrand serves as Vice President of Training for Senior Helpers Franchising. With over 25 years of experience, she has created numerous training programs for families, employees, managers, and business owners. Recently she developed training and materials for the Senior Gems® program and produced a DVD for families receiving Alzheimer’s and dementia care. This program has received positive feedback from caregivers, clinicians and families and is endorsed by the Alzheimer’s Foundation of America.

Yesterday, Fastaff and U.S. Nursing, the leading Rapid Response® nurse staffing agency, and the leading resource for comprehensive job action consultation and implementation, respectively, received the honor of ranking #23 on the Denver Post’s 2017 Top Workplaces list. Alongside many of Colorado’s most respected workplaces, Fastaff and U.S. Nursing secured a spot on the list because of the organizational priority placed on improving employee engagement and providing programs that drive employee satisfaction. It is the philosophy of the leadership team that cultivating a first-rate culture will attract top talent who will preserve the quality of the services they provide to hospitals and nurses nationwide.
“This team continues to amaze me,” said Allison Beer, President and CEO of Healthcare Staffing Services, parent company of Fastaff and U.S. Nursing. She continued, “For the second year in a row, our team has confirmed that happy employees work harder and smarter. This repeat achievement wouldn’t have been possible without our incredible people whose passion and drive make HSS the successful business it is. Our desire to enrich the lives of our employees and those we work with will remain our highest priority.”
“Since beginning our journey towards improving our employee engagement, we’ve made it a priority to hire the right people in the right positions,” added Ray Marcy, Chairman of the Board of Healthcare Staffing Services. “We’ve built a team that subscribes to our purpose, our values and our vision for the companies. When you place so much importance on the right fit, the benefits to company production are tangible, and recognition as a top place to work is one of those benefits,” he finished.
The Top Workplaces lists are generated from the results of individual employee feedback surveys that measure alignment, execution, connection and other aspects of a healthy workplace culture, which remains a primary organizational priority for Fastaff and U.S. Nursing.
About Fastaff Travel Nursing®
As the pioneer and industry leader of Rapid Response® travel nurse staffing, Fastaff has grown to become a premier staffing partner, providing urgent and crucial temporary nurses to hospitals in need while offering our travel nurses the highest pay in the industry. Fastaff partners with many of the nation’s largest and most prestigious healthcare facilities – as well as small community hospitals – to meet acute staffing needs and provide round-the-clock, unparalleled patient care. In 2016, Fastaff was voted the top 8th workplace in Colorado by the Denver Post, and ranked among elite staffing firms on Staffing Industry Analyst’s Largest Staffing Firm and Fastest Growing Staffing Firm lists. Visit www.fastaff.com for more information and connect with Fastaff on Facebook, Twitter and LinkedIn.
About US Nursing Corporation®
Since 1989, U.S. Nursing Corporation has been working with healthcare facilities and nursing professionals to provide staffing solutions during labor disputes. U.S. Nursing Corporation has staffed or helped avert more than 95 percent of all healthcare labor disputes nationwide and is the only resource for comprehensive services throughout strike preparation and implementation. Visit www.usnursing.com for more information.

Patient Accounts Services, a leading provider of revenue cycle management to hospitals, health systems, and physician practices announced today that it has merged with a business that specializes in Insurance Reimbursement services, The Sirrus Group, and together they will formally change their name to Acclara Solutions.
“We are honored by the trust our clients place in us to be an extension of their operations as their revenue cycle partner and our merger with The Sirrus Group brings us new depth in offering Insurance Reimbursement services to our clients” said Tom DuBrul, Chief Executive Officer of Acclara. “Under our new Acclara brand name, we will continue to strive toward our mission of delivering outstanding financial results and improving the patient experience.”
The Acclara approach is to be a diligent partner for revenue cycle management solutions in today’s inherently complex healthcare environment. The Company was built on the idea that patient experience and financial performance are two sides of the same coin.
Acclara offers three revenue cycle services to hospitals, health systems, and physician practices:
Patient Financial Responsibility
Putting the patient first and sharing the right information with care and understanding results in bills being paid, improved satisfaction, and minimized disruptive complaints. Ultimately, it increases hospital loyalty and the likelihood of future revenue should the patient need further care. For patient follow-up, Acclara takes an intelligent approach by leveraging its Predictive Outcome Analytics, which uses historical information from previous guarantor interactions to allow accounts to be resolved more quickly and efficiently. Acclara currently processes over 7 million accounts per year.
Insurance Reimbursement
Providing predictive analytics to assess insurance claims denials for trends in order to improve workflows and avoid additional costs and delays in revenue collection. Acclara’s strong understanding of the source and cause of denials enables the optimization of the workflow between clients and their insurance partners, thus improving speed-to-cash and overall financial performance. Acclara provides denial management software that predicts denials proactively cuts speed to reimbursement and reduces incorrect denials from occurring in the future.
Conversion Assistance
When converting HIT systems, the complexity of managing the legacy system while learning the new one can be a significant challenge for organizations. Acclara’s rigorous process, technical and operational best practices, and dedication to covering every detail helps clients expertly navigate the risks of a system conversion and improve internal processes. Acclara has performed over 450 conversions with its management team and reduces the risks of unnecessary write offs and missed reimbursement.
Media Contact
Robert Mihatsch
RMihatsch@Acclara.com
713-429-6000

To continue to provide the highest levels of service, support and container availability for its customers, CSafe Global announces that they have added three new global service center locations in the first quarter, 2017.
Due to expansion of both the fleet and customer base in Europe, CSafe Global has added two new service center locations in Madrid and Barcelona, Spain. Additionally, Raleigh-Durham, North Carolina is the site of a latest North American service center. All three new repair centers are now open and servicing inbound and outbound traffic of CSafe’s RKN units, providing delivery, maintenance, calibration and technical support.
Rick Rackley, CSafe’s Director of Quality, Technical Support and Service Partners, adds, “The RDU, BCN and MAD service centers will allow CSafe to support our growing Life-Science customers in transporting high volumes of temperature sensitive shipments through these locations.”
With these latest service center additions, CSafe Global continues its commitment to expand its international footprint to meet the growing demand in the global biopharma market. With a full range of active and passive packaging solutions for temperature-sensitive products, CSafe will strengthen customer service in these key markets. Six additional service center openings are planned through the end of 2017 as part of a strategic plan to support future global growth.
About CSafe Global
CSafe Global is the world’s largest producer of actively controlled mobile refrigeration units for life science companies, healthcare organizations, global military organizations and international disaster relief agencies. The company manufacturers AcuTemp brand passive packaging and hand-held mobile carriers, the CSafe brand of active containers, and is the exclusive manufacturer and provider of ThermoCor vacuum insulation.
The active solution product assortment includes the CSafe RKN, the only compressor-driven air cargo container of its kind with approvals from both the US Federal Aviation Administration (FAA) and European Aviation Safety Agency (EASA). The RKN utilizes heating and compressor-driven cooling technology to eliminate the risks associated with extreme ambient conditions as well as the cost, aggravation and environmental challenges associated with dry ice transportation with benefits that include eliminating the need for refrigerated trucking and/or temperature controlled packaging.
CSafe Global’s AcuTemp brand has provided more than ten thousand hand-held mobile temperature-management solutions since its founding more than 25 years ago. The passive solution assortment includes packaging for 2-8°C, CRT and frozen shipments with hold times from 12 to 240 hours and with payload volumes up to 50 liters.

CSafe Global furthers the expansion of their diverse sales team with the addition of John Bullon as Director of Sales for the UK and Ireland.
Mr. Bullon will be responsible for supporting CSafe’s overall business progression, while he maintains and develops customer relationships, penetrates target markets and promotes revenue objectives. With a proven track record and over a decade of experience as an international senior sales manager, John will be an essential global market contributor to the company.
John joins CSafe having held roles within medical diagnostic contract sales and possesses a strong background with medical devices, immunoassays and personalized medicine. He is an accomplished professional who understands the importance of thinking outside the box to satisfy customer needs. “I am privileged to join such a driven, ambitious, and customer-focused organization. From the professionalism of the personnel in every department to the extensive range of products and services, the quality of the CSafe way is evident. I am looking forward to increasing CSafe Global’s footprint within the UK & Ireland”, commented John.
Remarking on the expansion, Nadine Siqueland, Vice President of Global Sales stated: “John’s background in Medical Device International Sales provides him with the skills, knowledge and tools to operate within our highly complex global business environment. We welcome the expertise he brings to the robust Ireland and UK biopharma markets”.
CSafe Global has become a world leader in temperature-controlled solutions, consistently meeting the challenges of complex cold chains while focusing on serving patients who require life-saving and life enhancing biopharmaceutical products.

In a growing move to support their evolving biopharmaceutical customers in the United States, CSafe has announced that Valerie Vincent has joined them as the western USA Director of Strategic Sales.
Valerie Vincent will be responsible for promoting CSafe’s range of products while maintaining and communicating market knowledge, building long-term customer relationships, and developing structured sales plans. With an extensive background as a global senior sales executive with outstanding leadership in generating business growth in cutting edge technologies in Life Sciences and IT, Valerie will serve as a vital advocate for CSafe’s industry growth design.
Valerie joins the CSafe Global company after years of managing sales teams and selling innovative and highly complex technologies into new and existing markets such as her previous positions with Sanofi, ThermoFisher, Roche Diagnostics, Stanford University and Inscopix. Valerie Vincent has achieved her MBA from Columbia University, a PhD in Neurosciences and an MSc in Biomedical Sciences. “Having worked in R&D, GLP and GMP environments in large pharmaceutical companies, I really understand the incredible complexity, cost and time it takes to reach the final products”, noted Valerie. “Being able to provide the best and safest solutions for bringing these temperature-sensitive goods to patients around the globe is critical, and I am very excited to be part of this outstanding team that is solutions-driven and always has the end user in mind.”
CSafe maintains a position within the pharmaceutical cold chain industry that exceeds the standards and drives the advancement of world-class temperature-controlled solutions. Valerie’s expertise and wide range of skills will allow her to integrate into the CSafe network successfully and provide valuable global business development insight.
Commenting on the new appointment, Nadine Siqueland, Vice President of Global Sales said: “Valerie has a proven record of building long term business relationships within the global biopharmaceutical market. She brings a rare combination of advanced science and selling skills with a strong connection to the start-up, medium and large Life Science companies that dominate in the West. As CSafe Global increasingly becomes the cold chain partner of choice, protecting the most critical lifesaving and life enhancing medicines, Valerie will be a key contributor in our ever expanding global sales team.”
About CSafe Global
CSafe Global manufactures AcuTemp® brand passive packaging and hand-held mobile carriers, the CSafe® brand of active containers, and is the exclusive manufacturer and provider of ThermoCor® vacuum insulation. The active solution product assortment includes the industry leading CSafe RKN, which utilizes heating and compressor-driven cooling technology to eliminate the risks associated with extreme ambient conditions as well as the conditioning, cost, aggravation and environmental challenges associated with dry ice and PCM’s. CSafe Global’s AcuTemp brand has provided temperature management solutions since its founding more than 25 years ago. The courier is a simple-to-use, reusable temperature management system with multiple sizes, temperature ranges and durations designed to protect vital shipments during last mile delivery. The passive packaging assortment includes solutions for 2-8°C, CRT and frozen shipments with temperature hold times up to 240 hours.