The Altaris, LLC (“Altaris”) name, brand, and other publicly available information are periodically misused in fraudulent schemes through which victims are tricked into thinking that they are dealing with Altaris personnel or investing in our funds. These fraudulent tactics are continuously evolving and usually involve using false pretenses to convince a victim to share personal information. These fraudulent tactics can use sophisticated email, social media, website, and texting campaigns. These evolving tactics are intended to collect personal information, entice the victim to send money, or attempt to redirect wire transfers.
- Altaris does not engage directly with retail customers nor offer retail products, such as investments, to the general public – either directly or through social media platforms or text messaging
- You should be suspicious of emails, texts or phone calls coming from unknown senders and unfamiliar organizations, especially if personal information is requested. If you receive an unsolicited telephone call or email from someone purporting to represent us, you should take care not to provide any personal information. Altaris would not engage retail investors in this way.
- Do not to respond to emails from an email address other than an authorized Altaris email – “@altariscap.com” or “@ALTARISCAP.COM”, especially if you were not expecting to be contacted by Altaris.
- Pay close attention to the details of your emails. Pay attention to things such as typos, unfamiliar links, attachments and any other awkward or urgent language. Do not click on any links in the email that appear suspicious or enter any of your bank or personal information.
- Do not share password or login information. Certain Altaris web sites are private, available only to clients through secure log-in procedures. Apart from allowing you to use your password and log-in to enter an authorized website, Altaris will never ask you for your login information or password.
- Often callers will impersonate your bank, a familiar company like Altaris, or a government organization. Do not provide personal information, such as your bank information or credit card number, to these callers. If you think the call might be legitimate, hang up, separately look up the organization’s official contact information online and call them.
- Be skeptical of changes to wire or payment instructions. If this happens, you should hang up, separately look up the official contact information of the organization requesting payment, and call them to verify. Altaris will never ask you to solicit payment of funds or wiring of funds over the phone, email, or text.
How to Report Fraud
If you think you may have been a victim of internet crime or are aware of potentially fraudulent activity, please contact your local authorities. You may also consider filing a report with these U.S. government entities:
- The FBI Internet Crime Complaint Center (IC3)
- The Federal Trade Commission
- The U.S. Postal Service (for crimes involving U.S. Mail)
For more general guidance on avoiding internet crimes, visit the FBI webpages on common fraud schemes and recent e-scams at https://www.fbi.gov/scams-safety/fraud/internet_fraud and https://www.fbi.gov/scams-safety/e-scams, and the U.S. Securities and Exchange Commission webpage on avoiding fraud at https://investor.gov/investing-basics/avoiding-fraud.
Altaris is not responsible for the content of third-party links and provides links to these resources for your informational purposes only.