CSafe Global is pleased to announce the opening of a new service center in Chicago (ORD.) This company-owned facility will allow CSafe to enhance its support and service levels for the growing number of life-science customers transporting high volumes of temperature-sensitive shipments from the Midwest U.S.
CSafe Global’s new service center at the Chicago O’Hare International Airport (ORD) is now open and servicing inbound and outbound traffic of the company’s CSafe RKN active system containers as well as passive system solutions, providing delivery, maintenance, calibration and technical support to the full range of CSafe products. Multiple employees have already been added to the new service facility with plans to add more in Q1, 2018.
Rick Rackley, CSafe’s Director of Quality, Technical Support and Service Partners, shares, “The new ORD service facility will allow CSafe to enhance our support to our growing number of life-science partners and customers in the area who transport vital temperature-sensitive shipments of life-enhancing products from this region.”
With CSafe Global’s appointed and trained service technicians, the Midwest U.S. market will greatly benefit from the strengthened technical service capabilities and infrastructure in the Chicago area for supporting and maintaining CSafe Global’s comprehensive range of active and passive packaging solutions.
CSafe Global’s maintenance program is the best in the industry. CSafe RKN containers are systematically and thoroughly inspected after every container use by our service centers. Additionally, the active containers go through a periodic and very comprehensive preventative maintenance program and protocol to ensure that system performance is consistent and at the highest level, no matter the length of time it has been in the fleet. CSafe Global service centers are the key to assuring that the company’s active temperature-control container systems achieve consistently high operational performance and long service life to meet the critical needs of its valuable life-science partners and customers across the world.
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